Belfast Street, Hove, East Sussex, BN3 3YT

01273 770082

St. Andrew's CofE (aided) Primary School

Inspire a love of learning and enjoy 'life in all its fullness', ensuring that everyone can flourish and be the best they can be. John 10:10

Practical and Emotional Support Factsheet - 24 March 2020


Practical and emotional support for families


This factsheet contains information about services & their current availability.

We have included opening hours wherever possible.


*Services are currently subject to change at very short notice.


You can search for local services online at:


For the latest information/updates about coronavirus:

Coronavirus - Government response and advice UK














Children and young people at risk of harm








Foodbanks and emergency food








Benefits – Coronavirus information and support








Emergency funds








Housing / homelessness








Mental Health








Domestic abuse








National Helplines








How can I get help/help others?








The Family Information Service cannot accept any responsibility for errors or omissions in this factsheet. All information provided is for guidance only and correct to the best of our knowledge at 18th March 2020.



Children and young people at risk of harm



If a child or young person is in danger or immediate risk of harm, you should always call 999.


Brighton & Hove City Council’s Front Door for Families


If you are concerned about the welfare and safety of a child or young person, you can contact the Front Door for Families to discuss your concerns. The service is open Monday to Thursday 9am-5pm and Fridays 9am – 4.30pm.

Tel: 01273 290400 during office hours.

Outside of office hours, call the Emergency Duty Team on 01273 335905 / 335906.





Children and young people can call Childline, or contact them online to talk to a counsellor about anything they are worried about. They are open 24 hours a day, 7 days a week.

Tel: 0800 1111           Online:




Young Minds – talking to your child about Coronavirus





Foodbanks and emergency food





Visit for foodbank information.

Always call foodbanks in the first instance if possible, as some are referral only.




Brighton Foodbank

Referral needed

City Mission, Calvary Church, Stanley Road, Brighton BN1 4NJ Open - tbc

Tel: 01273 695330     email:


Mutual Aid Vegan Foodbank

No referrals required. Call first if possible, to check whether food is available.

The Cowley Club, 12 London Road, Brighton, BN1 4JA.

Open Tuesdays 13:00-15:00          Tel: 01273 696104



Purple People Kitchen

Portslade Town Hall, Victoria Road, Portslade BN41 1YF Open Fridays 12:00-14:00

Tel: 07789 765933   email:


Craven Vale Foodbank

You can drop-in to this foodbank, however please call first to check if food is available. The Vale Community Centre, 17a Hadlow Close, Brighton BN2 0FH Open Fridays 13:00-14:00

Tel: 01273 571573    email:


The Gathering Place (£2 for a bag of food)

No referral needed, just turn up with your own bags.

Orchid View, Brighton, BN1 8GP

Open Thursday mornings 11:00-12:00


Hangleton Foodbank

St George’s Church Hall, 13 Court Farm Road, Hove, BN3 7QR

The foodbank is for residents of Hangleton and Knoll and West Blatchington.

Tel: 07990 631892    email:


Whitehawk Foodbank

Drop-in until 25th March, after which a timeslot collection will be in effect. Clients need to call ahead to book a time. Food orders filled out, as possible.

St Cuthman’s Church, Whitehawk Way, Brighton BN2 5HE Open Wednesdays 12:00 14:00

Tel: 07941 397648   email:


Bevendean Foodbank 

Referral or drop-in with proof of postcode (Lower/Higher Bevendean, Moulsecoomb, Bates Estate, Saunders Park, Meadow View, Lewes Road) Church Hall, Norwich Drive, BN2 4LA

Open Wednesdays 09:30-12:00

Tel: 07449 464695   email:


Salvation Army Hove

 Home deliveries only at present. Please contact to self-refer and discuss your needs/preferences.

159 Sackville Road, Hove, BN3 3HD

Tel: 07954 614838 email:



Shoreham Foodbank

 Referral only


Shoreham Free Church, Buckingham Road, Shoreham by Sea BN43 6WF Open Tuesdays and Fridays 10:00-12:00

Tel: 07708 384906


Voices in Exile Destitution Service and Foodbank 

For refugees, asylum seekers and those who have no recourse to public funds. 36 Upper Bedford Street, Brighton, BN2 1JP Open Fridays 11:00-13:00

Tel: 01273 328598   email:



Youth Advice Centre (YAC)

Emergency food is available for young people aged 26 and under on an interim basis while waiting for a foodbank referral. Food is limited.


11 St George’s Place, Brighton BN1 4GB

Open Monday-Thursday 15:00-18:00 and Fridays 15:00-17.30

Tel: 01273 624432


Peacehaven House Project

For residents of Peacehaven, Newhaven and Seaford Next to Martletts, South Coast Road Open every day until 15:00

Tel: 01273 582467     email:



Children’s Centre Foodbanks


For families with children aged under 5.


*Please contact your local Children’s Centre to discuss your needs.


  • Tarner Children’s Centre : Tel: 01273 296700Thursdays 09:00 onwards


  • Roundabout Children’s Centre: Tel: 01273 290300 Thursdays 09:00 onwards


  • Moulsecoomb Children’s Centre: Tel: 01273 294040 Thursdays 12:300 onwards

 Parents can also speak to their health visitor or visit the Brighton and Hove Food Partnership website.



Benefits – Coronavirus information and support

If your earnings reduce, you may be able to claim Universal Credit.


Coronavirus and claiming benefits

To claim, go to

Help to claim helpline – 0800 144 8444

Queries about other benefits can be made by calling 0800 169 0310





For further information/advice, visit: 

Turn 2 Us – Coronavirus information and support



The Money Advice Service

Coronavirus – what it means for you





Emergency funds



Local Discretionary Social Fund


The fund is designed to provide help in an emergency situation or crisis. Money is not provided; instead vouchers can be given for things like food, gas and electricity and other help needed in an emergency.


When you make a claim, you may be asked to provide bank statements for the last 30 days.


Applications should be made online by going to:

Tel: 01273 293117



Housing / homelessness



Shelter helpline

Call the helpline for urgent housing advice if you have nowhere to sleep, or are facing homelessness. The helpline is normally open all year round from 8am-8pm on weekdays and 9am–5pm at weekends.

 Tel: 0808 800 4444.



Brighton and Hove City Council - Housing Options


Bartholomew House, Bartholomew Square, Brighton BN1 1JP

Office hours are 9am to 5pm Monday to Friday. On Wednesdays, phone lines are open from 1pm to 5pm.

Tel: 01273 294400          email:



Youth Advice Centre (YAC)

11, St Georges Place, Brighton, BN1 4GB

Tel: 01273 624432




Mental Health



Coronavirus and your wellbeing - MIND


Community Roots

Brighton and Hove’s Freephone number, where you can speak to someone about what community services are available to support your mental health and wellbeing.

Tel: 0808 196 1768



Urgent mental health support for adults

 The Mental Health Rapid Response Service (MHRRS) provides support for people who feel at risk to themselves and/or others or if someone feels concerned that a person is at risk to themselves and/or others due to their mental health.

 Tel: 0300 304 0078, 24 hours a day, 7 days a week


Children and Adults - Wellbeing Service

Tel: 0300 002 0060



Tel: 0300 304 0061

If someone is at immediate risk of taking their own life, or harming others or is showing severe psychotic symptoms call 999. 


Domestic abuse

If you or your children are at risk of harm, call the police on 999. The National Domestic Violence helpline

The helpline is open 24 hours a day, 7 days a week.

Tel: 0808 2000 247



 Sussex based charity supporting anyone affected by domestic abuse. They offer a helpline service open from 9am – 5pm Monday to Friday.

Tel: 01273 622828


Helplines offering support



Samaritans provide help and support to people in a crisis 24 hours a day, 7 days a week. 

Tel: 116 123


Family Lives 

Talk to Family Support Workers about any family issue, big or small. The helpline is open from 7.00am – midnight.

Tel: 0800 800 222


Cruse Bereavement

Cruse helps those missing someone, whether they died recently or many years ago.

Tel: 0808 808 1677


Rape crisis

Offers confidential help and emotional support to girls and women aged 13+ who have survived any form of sexual violence, no matter how long ago. Open from 12 noon – 2.30pm and 7pm – 9.30pm all year round.

 Tel: 0808 802 9999


LGBT+ Switchboard

A one stop listening, information and advice service for the LGBT+ community. Open from 10am – 10pm all year round. 

Tel: 0300 330 0630

*N.B. This is an unregulated volunteer initiative.